My formal complaint #1 to Service NSW CEO Greg Wells

Sunday 16th April 2023 Mr Greg Wells Chief Executive Officer Service NSW GPO Box 7057 SYDNEY NSW 2001 Dear Sir, MY FORMAL COMPLAINT AGAINST SERVICE NSW RE: Service NSW 2022 COVID-19 Micro-Business Grant $15,214  – ‘an indian giving scam’  [ ref:_00D4a8aWL._5008v2oqsi:ref ]   SERVICE NSW REFS:      Re-Assessor Reference SBRD2AGBE  (contact is ‘Angela’ with no surname provided) Complaint Case […]

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Hacking the scammers: we should contract this guy to hack the Service NSW Scamming Bureau

We admire this IT guru’s use of IA voice-cloning software – in his righteous counter-attack against the Indian criminal scammers he cleverly disguises his voice behind the high pitched ‘Herbert the Pervert ‘character in the U.S. animated television series Family Guy, created and voiced by Mike Henry. So, play the following YouTube video.  It’s a lesson for government policy that […]

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NSW Premier Berejiklian announced its COVID-19 Micro Business Grant in 2021 – never forget it was never any debt!

We recall that back on 15th July 2021, when in the midst of the coronavirus pandemic (despatched from Wuhan China globally since November 2019), China had despatched its latest new virus strain that the United Nations politically dubbed ‘DELTA‘ from its odd decision to name the chinavirus strains after the irrelevant Greek Alphabet. In New South Wales (amongst other Australian […]

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Audio of a Service NSW contracted debt collector trying to clawback the COVID-19 Micro Business Grant from us…

Service NSW is a joke – its senior bureaucrats currently embarking upon a criminal extortionate joke at that. So, out-of-the-blue back as a grant recipient of the 2021 COVID-19 Micro Business Grant on 1st August 2021 at 2:12 pm, one gets a phone call to our mobile on 11th April 2023 from someone claiming to be ‘Angela’ supposedly from Service […]

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Centrelink lesson to Chris Minns feigning ignorance of Service NSW grant refund venality

[NOTE:  The following article was sourced as follows: ‘Top bureaucrat breached code of conduct 12 times during robo-debt’, 13 September 2024, by Tom Burton, Government editor, Financial Review newspaper] ‘Venality‘ defined:  the quality of being open to bribery or overly motivated by money. A government worker’s venality might lead him to exchange state secrets for cash. Criminals are known for […]

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Dodgy Service NSW’s 2021 Micro Grant Terms and Conditions are changing like the wind

So too does its Micro Business Grant Guidelines. We’ve suspected and now discovered that what started out as a proverbial ‘woolly mammoth‘ of Service NSW’s originally offered Grant Application Guidelines and rather less accessible Grant ‘Terms and Conditions’ back in 2021; well over successive years into now 2024, that Woolly Mammoth wording has morphed into the more convenient looking ‘elephant‘ […]

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Premier Minns failing on his election promises – “a fresh start”… “to govern for everyone in NSW” Really?

When Chris Minns won the New South Wales election for Labor on 25th March 2023, in his victory speech he promised “a fresh start” and that “we will govern for everyone in New South Wales“.  [Read that speech – see end of article] Really?  Everyone?  What about the thousands of small business owners across NSW currently being extorted by a […]

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Opposition Whip Chris Rath questions fairness of Minns Ministry COVID-19 grant repayment clawback

In the NSW Legislative Council (upper house) during Budget Estimates 2024-2025, ‘Opposition Whip’ Chris Rath MLC on behalf of the LNP Coalition asked the following questions of the Minns Ministry.   “Challenge the government’s fairness in handling COVID-19 grant repayments (4) What action has the Government taken to ensure fairness in determining fraudulent activity with regard to the COVID-19 grant? […]

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Grant Recipients targeted by Service NSW’s unconscionable grant clawback scam wise to contact the NSW Ombudsman

Some of the grant recipients (of the 2021 COVID-19 Micro Business Grant) continuing to be harassed by Service NSW trying to retrospectively questioning their grant eligibility (more than 2 years after being properly paid), have suggested to Steve at Nature Trail to report this scandal to the New South Wales Government Ombudsman (NSW Ombudsman) as soon as possible. The NSW […]

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Grant Recipients wise to close their grant bank account and set up a new business account

[Disclaimer:  Information provided in this article and elsewhere on this blog and website is not professional advice (financial, accounting, business, legal), but rather the opinion of Nature Trail from our business life experiences.  The information provided is for informational purposes only and is not intended to be personal financial advice.  There’s an inherent risk involved with financial decisions and the […]

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Minns Mafia: how its $781 million grant extortion racket works

If Australians thought foreign scammers were bad, well the Australian public ain’t seen nothing once they discover the scale of extortion currently going on from inside this government office building in downtown Sydney.   This is the headquarters of the New South Wales Government’s department it brands ‘Service NSW‘.  But thousands of small business owners are realising that ‘Service NSW’ […]

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About our campaign fighting the Minns Ministry’s COVID-19 Micro Business Grant retrospective debt collection scam

Nearly two years after NSW Liberal-coalition Government’s 2021 COVID-19 Micro Business Grant (the Grant) offered and paid to thousands of small businesses across the state as for financial compensation for the NSW Government’s dictatorial pandemic lockdown regime, well then the incoming NSW Labor Government, since the March 2023 election, has been unscrupulously actively scamming to claw back all those paid […]

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ROBODEBT Mk 2.0: Service NSW COVID-19 Micro Business Grant extortion scandal – Jihad Dib and Courtney Houssos in cahoots

Based on recent feedback received from a number of grant recipient business owners contacting us uncertain with what to do about Service NSW‘s (NSW Department Digital Government) of ongoing scam ‘audit’, we have discovered that NSW Minister Jihad Dib MP’s second ministry (the NSW Department of Customer Service) is in on this extortion racket. Minister Dib MP is currently overseeing […]

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NSW Member for Port Macquarie raises questions in Parliament about Service NSW COVID-19 Micro Business Grant Audit scandal

During 2023, as Service NSW CEO Greg Wells was driving his ring-in debt collection scheme within his secret internal ‘Business Bureau’ to tar-brush target ordinary grant recipients to try to claw back thousands of grant payments, his Bureau’s intimidating behaviour was starting to come under the spotlight of the New South Wales Parliament. We subsequently learn that in the NSW […]

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Another small business victim of Service NSW Robodebt 2.0 ‘audit’ extortion speaks out…

Another NSW small business owner victim has come forward to share their experience of the awful financially threatening intimidation by Service NSW debt collectors. In desperate response the following (received) is the victim’s letter of complaint in response to Service NSW to its baseless intimidation and extortion. Read on… My immediate concern is your demand for ‘re-payment’ of your grant? […]

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NSW small business owner Kerrie’s experience of the Orwellian behaviour of the Minns Ministry

With the author’s permission, below we reproduce the following letter of complaint by a NSW small business owner (one of thousands of recipients of the ‘2021 Service NSW COVID-19 Micro Business Grant‘) to Service NSW CEO Greg Wells.  We’ve redacted her surname to respect her privacy and added a few pertinent images.   August 6, 2024 Attention To: Mr. Gregg […]

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Service NSW 2021 COVID-19 Micro Business Grant – when government goes bad, stick to your principles

Service NSW Business Bureau under Executive Director Cassandra Gibbens and Service NSW CEO Greg Wells continue to behave unconscionably towards hundreds, if not thousands of New South Wales small business owners who have been legitimately approved recipients of the NSW Government’s pandemic lockdown compensation through 2021. Liberal’s Gladys paid it out, and Labor’s incoming Chris Minns is clawing it back […]

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Service NSW facing massive job cuts – the contract scammers first to go we hope!

Now here’s some recent good news for small business owners still being hounded senseless by dodgy Service NSW’s concocted fake debt collecting mongrels. Hundreds of government jobs in New South Wales are set to be slashed, in the first of several expected restructures of the state’s bloated public service. The ‘2021 COVID-19 Micro Business Grant’ was a grant to suffering […]

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Victims of Service NSW Grant dodgy ‘audit’ scam – Statement of Outcomes

Statement of Outcomes sought by Approved Grant Applicants (victims) of Service NSW ‘audit’ (scam) Dated : 21st July 2024 * 1. NSW Premier Chris Minns MP to immediately order the permanent cancellation of his government’s department, Service NSW’s current audit (scam) applying to outstanding ‘Approved Grant Applicants’ of the 2021 COVID-19 Micro Business Grant offered and paid by Service NSW […]

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Centrelink’s Robodebt computer scam (2016-2018) intimidated 2030 vulnerable Australians to suicide

Do politicians in New South Wales read the news, else are they so in such a self-absorbed bubble mindset that the reality faced by ordinary Australians, and moreso vulnerable struggling Australians, don’t factor in their head space?  Why then do they pretend to represent us lot, including those trying to earn a crust? We reproduce the following online articles because […]

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Service NSW Micro Business Grant debt collectors go ‘low-brow’ handover to Revenue NSW. It’s ‘Robodebt Mark 2.0’

Despicably, Service NSW’s contracted debt collectors have started resorting to invoicing Approved Grant Applicants (grant recipients). This is a sudden escalation of Service NSW grant claw-back scam.  Now these immoral bureaucrats are demanding 100% refunds from many grant recipients.  Unconscionably, this protected species of abominable bureaucrats are treating the grants now somehow as ‘loans‘. So they are wildly imaging that […]

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Nature Trail’s 2021 Application for the Micro Business Grant – to benefit others’ memories of lodgement

Part of Nature Trail’s policy is to record and maintain vital records.  This of course applies particularly to each our tour guests in their trip applications submitting their details we request for risk and safety reasons ahead of a given trip we undertake. We consider this to be best practice for all concerned and a critical part of that record […]

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