Nature Trail Policies

Nature Trail is currently compiling its policies within its internal Business Operations Manual.

Each policy provides a guiding framework and prescriptive procedures for each of Nature Trail’s tour operations and business activities. Our goal is to achieve the highest quality standards and best practice in everything we do and to continually learn as we go.

Selective policies are listed on Nature Trail’s website where we consider it appropriate to do so.

Our Headline Policies:

Business Offerings Policy (scope, business fit, profitable, acceptable risk)
Quality Development Cycle Policy (new areas/routes evaluated, qualifications renewal/updating, new qualifications, research updating, periodic review of policies, periodic review of relevant industry standards, compliance, relevant legislation and case law, review of offerings, target markets, business viability and business value)
Standards Policy
Code of Practice Policy
Trip Leader Policy (character, background referrals, qualifications, experience log, skills-sets, leadership style, skills enhancement plan)
Tour Directing Policy
Tour Design Policy
Trip Planning Policy
Trip Delivery Governance Policy (safety briefings, monitoring participant safety/health/welfare/ enjoyment, agreement features adherence, route adherence, itinerary adherence)
Tour Agreement Policy (Applicant vetting, bookings, payments, terms and conditions, cancellations)
Participant Conduct Policy (Tours and Treks)
Scouting and Practice Trips Policy
Commercial Road Tours Policy (common interest tours, special interest tours)
Commercial Hiking Tours Policy
Commercial Trekking Policy
Tour Equipment Policy (hiking clothing, gear, rucksack camping, navigation, communications, first aid, catering)
Tour Vehicle Policy
Support Vehicles Policy (Tours, Treks)
Friends of Nature Trail Policy
Alumni Subscription Policy
Risk Management Policy
Group Field Leadership Policy (group cohesion, conflict management)
Incident Management Policy (triggers, scenarios, response, leadership style)
Emergency Management Policy (triggers, scenarios, response, triage, leadership style, delegations)
Missing Participant Policy
Alliance Partner Policy
Subcontractor Engagement Policy
Trip Backup Policy
Legal Compliance Policy (Insurances, ASIC Reporting & Renewals
Marketing & Pricing Policy
Website Policy (Website Design, Website Management, Hosting Renewals, Content, Mountains Drums, Advertising, Internet (social) Media)
Administration Policy (Record Keeping, Bookkeeping, Tax reporting